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Assistant Counsellor – USA

Posted on 10 January 2019 | Location : Silom Office

Location:  Silom (Head Office)

Working hours:          This may be either Monday – Friday 10.00 – 18.00 or Tuesday – Friday 10.00-18.00 and Saturday 10.00-16.00

Responsibilities:

  • To act as the first step, following online media and online enquiries and passing to assigned counselor
  • Participate in education events with partner universities
  • Advising potential students on basic needs for their study options in the US
  • Maintaining customer files & follow up documents with student customers
  • During peak time, need to assist with application process
  • Assisting with students on what documents are needed for visa application and visa process (by counselors’ allocation)
  • Assisting with students on accommodation and air ticket booking (by counselors’ allocation)
  • Other responsibilities as assigned by counselors and supervision approved by General Manager

 

Qualifications, Skills & Experience:

  • Thai nationality (no work permit provided)
  • Bachelor level degree or above
  • Fluent written and spoken English (essential)
  • Excellent communication and team work skills (essential)
  • Professional and polite on communication over the phone
  • Enthusiastic, open-minded with a strong commitment to customer service (essential)
  • Ability to work on weekends during peak season (essential)
  • Able to work under pressure of management requirements and counselors assigned from time to time (essential)
  • Experience working within the higher education industry (advantage)

 

Reporting to:  General Manager

Should you have any questions about this position, please contact:

careers@hands-onconsultants.com, tony@hands-on.co.th / 026355230

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